Managing E-Billing Items

We offer e-billing functionality through the MuniciPay platform, allowing your office to manage electronic billing subscriptions and payer notifications.

If you are interested in enabling e-billing, contact support@municipay.com for assistance.

Accessing E-Billing Items

To view and manage e-billing items:

1. Log in to your MuniciPay account 
2. Navigate to the Payers tab 
3. From the dropdown menu, select Manage E-Billing Items 

Viewing E-Billing Details

All item numbers configured for e-billing will be displayed along with associated payer and subscription details, including:

• Payer name and address 
• Item number 
• Subscription details: 
  • Subscriber name 
  • Enrollment date 
  • Email address 
• Alert settings (if configured), showing the types of notifications the payer has enabled 

Filtering and Exporting

• Filter Results: Use the filter panel on the right-hand side to narrow results based on available fields 
• Export Reports: Generate and download reports of your e-billing data as needed 

Managing E-Billing Notifications

Payers can manage their own e-billing alerts directly through their MuniciPay account. However, you can also manage these on their behalf:

1. Locate the payer’s item in the list 
2. Click the Cancel button next to the item and from the dropdown, select the option to cancel notifications.

This allows you to remove any active alerts or notification settings associated with that item.

If you need help enabling or configuring e-billing, please contact support@municipay.com for setup assistance.