FAQS (19)

Why was this ACH payment Rejected?

Modified on Mon, Oct 14, 2024 at 7:45 PM
Why did I receive the funds for an eCheck/ACH, but then the transaction was reversed?

Modified on Mon, Oct 14, 2024 at 7:09 PM
What do I do with reversed payments?

Modified on Mon, Oct 14, 2024 at 7:15 PM
Can I block parcels from being paid online?

Modified on Tue, Apr 23, 2024 at 2:24 PM
How do I change the Terms and Conditions my Payers see?

Modified on Mon, Oct 14, 2024 at 8:06 PM
Can an Individual Payer submit an address change online?

Modified on Tue, Oct 15, 2024 at 2:47 PM
Can I change the search criteria my Individual Payers see?

Modified on Tue, Oct 15, 2024 at 2:52 PM
Can I see what credit card or bank account the Individual Payer used to make their payment?

Modified on Mon, Oct 14, 2024 at 7:55 PM
How do I disable MuniciPay and/or for specific item types?

Modified on Tue, Oct 15, 2024 at 2:59 PM
Setting up or Troubleshooting with your IDTECH Augusta EMV Card Reader

Modified on Tue, Oct 15, 2024 at 9:07 AM