Note: This only applies to the IDTech VP3350 devices and does not affect older swipers or card readers.
To enable digital wallet payments, select "USB Reader with Tap Support" from the dropdown under "Select the Card Reader to Use".
While the Insert/Swipe/Tap Card option remains available for standard card transactions, digital wallet payments are initiated by selecting Tap Device on the screen to ensure proper processing.
Digital wallet transactions follow a guided tap experience and require multiple taps to complete all payments associated with a transaction.
Each tap represents an individual payment processed in the background for the corresponding MID, with onscreen prompts indicating when each tap is required.
Once all payments are completed successfully, users will be redirected to the receipt page.
If any payment fails, the entire checkout will be voided to maintain transaction integrity, allowing the process to be retried.
If the payment screen becomes unresponsive or does not load properly, staff can select Cancel Payment to restart the transaction.
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