Managing Your Departments & Payment Items

Whether you have one or multiple departments and payment items - you can manage them instantly.

You can access these tools by navigating to your MuniciPay menu and selecting “Manage Departments” under the “Settings” dropdown.

As you land on the next page, you'll find either your single department or a list of your departments listed, with an edit option available on each department.



Here, you will have the ability to edit your department Name/s, Description, Terms, and apply a Notice to that individual department, should you wish to.

Edits made using this tool will be published directly on your customized URL, so when a resident or payer visits your link - the specific terms for that department will show:



If your customized link is an "Admin" link that houses more than one of your departments, the following will be shown to the resident or payer when they visit each department in the drop down:



You'll also find the changes you make here can be applied to any sub-departments, with flexibility on which ones you'd like it applied to:

Managing Payment Items

In the same setting for "Manage Departments" you will also be able to manage your Payment Items in each department, by selecting the Department Name itself to reveal what payment items are housed in it:


When you drill down into it - you'll find the items themselves:


By selecting the Edit button, you can edit the following details on the individual Payment Item:

• Item Name and Item Description
• Item Price
• Terms & Conditions, if any apply
• Item Status, if any apply

Item Name, Item Description, Item Price

• Item Name – name displayed to your payers and your reports
• Item Description – description displayed to your payers
• Item Price - designate set price for your item

Additionally you can also enable the following options:

• OTC Editable – Staff can edit price for Over the Counter (OTC)
• ECOM Editable – Regular consumers can edit the price in the cart

Simply just click on the toggle of the option to switch on/off and your selection will save automatically.

Item Features

• Quantity Field – allow multiple items to be added to the cart at once
• Recurring Payments – allow payers to setup a payment scheduled
• Scheduled Payments – allow one-time payments on a scheduled date

As with the other options, clicking on the toggle of the option will switch options on/off and save your selection.

Item Status

Enable / Disable Item – allow or disable payments for the item

Set a Schedule to Enable / Disable Item – enable or disable an item at a given date and time

This feature is useful when it's necessary to allow or stop payments at pre-determined times.

To set a schedule, click on “Set Schedule” next to the Edit button.

This will open a popup which will allow you to select a date and time to shut down the item and / or a date time to enable if the item has been previously disabled. Once dates are selected, click "Set Schedule".

Once an item schedule has been setup, you will see an alert across the site as a reminder of your item schedule and a link to the manage it.             

Reorder Your Items

You can also edit the order of your item list by clicking the “Reorder” button. 

This will allow you to drag and drop your items and preserve any order you like once you hit the “Save” button.