From time to time, you may need to block certain items (parcels) from being paid through your MuniciPay site. Common reasons for blocking items include:
- Repetitive insufficient funds (NSF) from a customer
- Tax sale status
- Bankruptcy
- Other legal or administrative holds
Blocking an item ensures it will not be available for payment through your online site.
How to Block Items
Log in to MuniciPay.
From the Settings menu (located in the top-right drop-down), select "Manage Blocked Items".
Click on "+ Add blocked items".
A pop-up window will appear. Under Item Number(s), enter the item numbers (parcels) you wish to block. Enter one item number per line. You can also copy and paste a list.
In the Reason field, enter the reason for blocking the items. (This reason is for internal use only and will not be visible to your payers)
If you would like to remove all existing blocks and replace them with the current list, click the radio button labeled Replace Existing Blocks.
When you're finished, click the Block button to apply the changes.
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