BANK ACCOUNT UPDATE
Instructions for credit card and eCheck deposit accounts
Please complete the applicable forms and provide the required supporting documents to update the bank account receiving your deposits.
Please reach out to support@municipay.com for your account information & advice on which banking form to utilize for CardConnect.
Authorized account signer name | |
Credit cards | CardConnect (Fiserv) MID | |
eChecks | Nuvei WEB TID | |
01 Complete the appropriate change forms
Credit card deposits (CardConnect): Complete the attached ABA/DDA Change Request form.
eCheck deposits (Paya): Complete the attached Paya bank account change form.
A separate completed form is required for each Merchant ID (MID) or WEB TID you wish to update.
02 Include supporting documentation
For the CardConnect ABA/DDA Change Request, include:
- A bank letter or a voided check. Starter checks are not accepted. (Bank letters must be dated & signed by a banking rep.)
- A copy of the authorized signer’s driver’s license OR the attached notarized Affidavit of Identity in place of the license.
03 Review and sign
All applicable forms must be completed and signed by the owner or authorized signer currently listed on the account, identified above. (If you need to update this information first, please let us know and we will send instructions.)
04 Return your completed documents securely to:
EMAIL support@municipay.com |
Please note: Once your submission is sent back to us and processed - each of our processing partners will complete a separate verification phone call to the signer/owner to complete the request.
Questions? Please contact our support team at support@municipay.com.
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